E-Commerce Challenges Traditional Stores

U.S. shoppers are spending more than ever on e-commerce, a trend experts say is likely to spread to other nations. Online sales are now as much as one-tenth of U.S. retail sales, prompting traditional “bricks and mortar” stores to seek new ways to hang on to their customers. VOA’s Jim Randle spoke with experts, merchants -- and an avid shopper for this report.